Pääsisältö

Privacy Policy

Data collection

We collect purchase information from online store customers so that we can provide better service and develop our online store. Customer-related information is collected from the customer themselves when placing an order.

Data controller

Kustannusosakeyhtiö Siltala (2188972-6)
Suvilahdenkatu 7
00500 Helsinki
Petri Raudasmaa


Registry Processor

Storia Oy (0110031-0)
Hakakalliontie 10
05460 Hyvinkää
 

Kustannusosakeyhtiö Siltala online store customer register

The processing of personal data is subject to the Data Controller's Privacy Policy.

Purpose of use of personal data

Order processing, invoicing and collection, customer and service relationship management, marketing communications, maintenance and development of the service to meet customer needs.

Information contained in the register

Subscriber's first name, last name, street address, postal code, city, country, telephone number, email address, username

Service user information

Registration date, last login, purchase orders, payment method.

Payment transactions

Paytrail collects the IP address, payment method and payment time in connection with a payment transaction. The Paytrail privacy statement can be found here.

We retain personal data for as long as it is necessary for the purpose of processing personal data or to comply with our contractual obligations and statutory obligations. Order, invoicing and payment terms included in the accounting material are retained in the manner required by the Accounting Act (1336/1997).

Confidentiality of the customer register

Our customer data is stored in Storia's secure database, which is only accessible to Storia and Kustannusosakeyhtiö Siltala employees who maintain the online store to the extent required by their job. Our customer register is strictly confidential.

Disclosure of personal data

Personal data may be disclosed to Storia's partners within the limits permitted by law to the extent necessary for the assignment given by the customer. If necessary, the data will be disclosed to our payment service providers, logistics partners and system suppliers (see Subcontractors). Third parties are bound by the same confidentiality obligation as Storia and Siltala Publishing Company employees. The data will not be transferred outside the EU or EEA.

Registered rights

The registered person has the right to check the data concerning him/her, the right to demand the correction of incorrect data and the right to prohibit the use of the data provided for direct advertising, distance selling and other direct marketing as well as market and opinion research, and to otherwise exercise his/her rights protected by the Personal Data Act. Requests regarding this matter should be addressed to: tilaukset@siltalapublishing.fi

Protection of personal data

Storia has implemented modern organizational and technical data security measures to ensure the protection of the personal data processed at the process and method level. Personal data and unauthorized access, use and disclosure thereof are prevented by modern security technologies. In addition, we pseudonymize or anonymize all possible personal data in our systems whenever possible. We require our suppliers to process personal data in accordance with this policy and general security practices.

Use of cookies

A cookie is a small text file that the browser stores on the user's terminal device. Cookies contain a unique identifier that can be used to identify users.

Cookies are used in the online store to implement services and to facilitate the use of services, for example, to enable the customer to not have to enter their login information again each time. The user cannot be identified using cookies alone.

Subcontractors

Transport companies: Posti, Rahtikeskus, Matkahuolto, Schenker, Jakeluyhtiö Suomi, PostNord

Other Storia subcontractors: Advania, Cloud1, CGI, Greenstep, Basware, Maventa, Paytrail, Intrum, Doc, Elisa, Roima